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SITE SECURITY, CRISIS COMMUNICATION AND DE-ESCALATION TECHNIQUES FOR EARLY CHILDHOOD PROFESSIONALS

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SITE SECURITY, CRISIS COMMUNICATION AND DE-ESCALATION TECHNIQUES FOR EARLY CHILDHOOD PROFESSIONALS

Learning Goals and Objectives:

  • Identify at least one prevention technique you can use to better to secure your facility

  • List at least 2 ways to make your program safer

  • Define the term ‘crisis communication’

  • Describe the key elements of a crisis  communication plan

  • Explain the key elements of effective messaging

  • Define “verbal de-escalation”

  • Discuss a scenario where you may need to use verbal de-escalation

Course Description

The coronavirus pandemic has had fundamental impacts on society. Folks are more on edge than ever and we are consistently reading about situations where verbal confrontations lead to acts of violence. This training was designed to help early childhood staff increase site safety and security by providing them with real-life situations and scenarios to demonstrate leading practices for site safety and security.

 

Further, this course teaches the principles of crisis communications – which is a vital part of any emergency preparedness plan. Ensuring communications are concise, timely and accurate is of paramount importance before, during and after an emergency. This ensures staff, parents and the community receive accurate information and a program’s reputation is not damaged.

 

Finally, we discuss dealing with difficult people and the principles that make up verbal de-escalation. This is an important skill – now more than ever – as we are faced daily with challenges to new rules, mask policies, etc. These new challenges are on top of the other sticky situations that early childhood professionals already face – such as custody battles, messy divorces, etc.  This course will teach providers how to handle situations without raising the temperature and proven techniques that they can use to keep tempers from boiling over. 

Course Description


Andrew and Ron are certified Stop the Bleed instructors. This training teaches participants how to recognize life-threatening bleeding and provide immediate help. Our goal is to prepare as many people as possible to learn stop the bleed techniques, so participants are better prepared to save lives during a severe bleeding event.





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